Responsible Gaming

Play Smart.
Stay in Control.

Okay Game is committed to providing Filipino players with a safe, fair and enjoyable gaming experience. We offer a full suite of responsible gaming tools to help you keep your play fun, balanced and within your means — because gaming is entertainment, not a source of income.

21+
Minimum age to play on Okay Game
Player protection tools always available
Self-exclusion available at any time
Support team available to assist you
21+ Only — All players must be at least 21 years old to register on Okay Game.
Set Limits — You can set deposit and session limits directly from your account.
Take a Break — Use our cool-off or self-exclusion feature whenever you need space.
Get Support — Our support team is ready to help Filipino players who need guidance.

Why Responsible Gaming Matters at Okay Game

Gaming on Okay Game is meant to be a fun pastime for Filipino adults. We take it seriously that the experience stays that way — safe, controlled and within your personal limits.

At Okay Game, we believe that responsible gaming is not just a policy requirement — it is a core part of how we operate and serve Filipino players. Online sports betting, slots and esports wagering are entertaining and enjoyable activities for the vast majority of our players, but we recognise that for some individuals, gaming can become a problem that affects their finances, relationships and overall well-being.

That is why Okay Game has built a comprehensive set of responsible gaming tools directly into our platform. These tools are always available to you, free of charge, and do not require any special process to access. Whether you simply want to set a weekly PHP deposit cap to keep your spending in check, take a short break from the platform, or request a longer self-exclusion, Okay Game makes it straightforward.

We also enforce a strict minimum age of 21 years for all registered players in line with Philippine regulations governing online gaming. Every account is verified before any withdrawal is processed, and any account suspected of being held by a person under 21 is suspended immediately pending investigation. Protecting Filipino families from underage gaming is a priority Okay Game takes with no exceptions.

Age Verification

Okay Game verifies that every player is at least 21 years old through mandatory KYC before any withdrawal is processed. No underage play is tolerated.

Deposit Limits

Set daily, weekly or monthly PHP deposit caps on your account. Once a limit is active, Okay Game will not allow deposits above it until you adjust the setting.

Session Reminders

Enable time reminders so Okay Game notifies you when you have been playing for a set duration — helping you stay aware of how long each session runs.

Self-Exclusion

Request a temporary cool-off period or a longer self-exclusion directly through your account settings or by contacting our support team at any time.

Responsible Gaming Tools on Okay Game

These tools are built into the Okay Game platform and are available to every Filipino player at no cost. Use them proactively to stay in control of your gaming experience.

1
PHP Deposit Limit

Choose a daily, weekly or monthly cap in Philippine Pesos for how much you can deposit into your Okay Game account. Limits take effect immediately and any increase requires a 7-day cooling period before it is applied, protecting you from impulsive decisions.

Set your limit
2
Session Time Limit

Define a maximum session duration for your Okay Game play. When your session limit is reached, you will receive a clear notification. This is especially useful for sports betting sessions during live PBA or international football matches that can run late into the evening.

Manage session time
3
Reality Check Reminders

Okay Game can send you periodic on-screen reminders showing how long you have been playing and a summary of your net wagering activity during the session. These reality checks help you stay grounded and make deliberate decisions rather than chasing losses.

Enable reminders
4
Cool-Off Period

If you feel you need a short break, request a cool-off period of 24 hours, 7 days or 30 days. During a cool-off, your Okay Game account is temporarily suspended for deposits and wagering. Existing withdrawals of cleared funds can still be processed during this period.

Take a break
5
Self-Exclusion

For a more serious break, Okay Game offers self-exclusion periods of 3 months, 6 months, 1 year or indefinitely. Once self-exclusion is active, you will not be able to log in or access the platform for the chosen duration. This decision is firm and cannot be reversed early once confirmed.

Request exclusion
6
Account History Review

Your full wagering history, deposit and withdrawal records in PHP are available in your Okay Game account dashboard at any time. Reviewing your history regularly is a healthy habit that helps you make informed choices about your gaming activity going forward.

View your history

Recognising a Gaming Problem

Gaming should be enjoyable. If you or someone you know shows any of the following signs, it may be time to use Okay Game's responsible gaming tools or reach out for professional support.

Warning Signs to Watch For

Spending more money on gaming than you planned or can afford, especially beyond your monthly PHP budget.

Chasing losses — continuing to bet in order to recover money lost in a previous session rather than accepting the loss.

Borrowing money from family, friends or using GCash cash advances or credit to fund your gaming activity.

Feeling restless, anxious or irritable when you are not able to access the Okay Game platform.

Lying to family members or friends about how much time or money you spend on online gaming.

Neglecting work, school, family responsibilities or personal health because of time spent gaming online.

Thinking of gaming as a way to earn money or solve financial problems rather than as entertainment.

Signs of Healthy Gaming

You set a fixed PHP budget before each session and stop when it is reached, regardless of outcomes.

You treat any winnings as a bonus, not as expected income, and do not rely on them for everyday expenses.

You take regular breaks and do not feel compelled to stay logged into Okay Game for extended periods.

Gaming is one of many leisure activities you enjoy — it does not dominate your social life or daily routine.

You are comfortable discussing your gaming activity openly with people close to you without feeling embarrassed.

You can stop playing at any time without feeling a strong urge to continue or return immediately.

You use Okay Game's limit and reminder tools voluntarily as part of your regular gaming routine.

Check In With Yourself

Honest self-reflection is one of the most effective ways to stay in control of your gaming habits. Okay Game encourages every Filipino player to review the questions below periodically — not just when a problem arises, but as a regular part of responsible play.

If you answer "yes" to two or more of these questions, we strongly encourage you to use the Okay Game responsible gaming tools or speak with a professional support organisation. Getting help early is always the right decision.

Responsible Gaming Self-Check

Reflect honestly on these questions about your gaming habits.

1

Have you ever spent more money on Okay Game than you originally planned for that session or month?

2

Have you continued playing in order to win back money you had already lost during the same or a previous session?

3

Has gaming ever caused you to miss work, school, family events or other important commitments in the Philippines?

4

Have you used money intended for essential expenses — such as rent, groceries or bills — to fund your gaming activity?

5

Do you feel the need to increase the amount you bet in order to get the same level of excitement from gaming?

6

Have you felt that gaming online is a way to escape stress, personal problems or difficult emotions?

7

Have you hidden or lied about your gaming activity or the amount you spend to people close to you?

Note: This self-check is for informational purposes only and does not constitute a medical or professional diagnosis. If you are concerned about your gaming habits, please contact a professional counselling service or reach out to the Okay Game support team.

How to Set Your Responsible Gaming Limits

Setting limits on your Okay Game account is straightforward. Here is how to do it in a few steps after logging in.

1
Log In to Your Account

Visit okaygame.org and log in using your registered email address and password. Make sure you are on a secure private network before accessing your account settings.

2
Go to Account Settings

Navigate to your account menu and select "Responsible Gaming" or "Player Protection" from the settings panel. All tools are listed in one place for easy access.

3
Choose Your Tool

Select the tool you want to activate — deposit limit, session timer, reality check, cool-off period or self-exclusion. Each tool has a clear description of how it works before you confirm.

4
Set Your Values and Confirm

Enter the PHP amount, time duration or exclusion period that works for you. Review the details and confirm. Limits that reduce your access take effect immediately; increases require a 7-day cooling-off period.

5
Contact Support If You Need Help

If you cannot locate the tool you need or prefer to have a limit set by the Okay Game team, contact our support staff directly. We will action your request without delay and without judgment.

Keeping Minors Safe

Okay Game enforces a strict minimum age of 21 years for all players. If you share your computer, phone or tablet with younger family members at home in the Philippines, we strongly recommend taking the following steps to prevent underage access to the Okay Game platform.

Keep Credentials Private

Never share your Okay Game username, password or device PIN with younger family members. Log out after every session on shared devices.

Use Device Controls

Android and iOS both offer parental control features and app restrictions. Use these to prevent access to gaming platforms on shared family devices.

Router-Level Filters

Most Philippine home broadband routers support website filtering by schedule. Use this to restrict access to gaming sites during school hours.

Report Underage Access

If you believe a minor has accessed Okay Game, report it to our support team immediately. We will investigate and take action without delay.

Support Resources for Filipino Players

If you or someone you know needs support with problem gaming, these resources are available to you. Reaching out is a sign of strength, not weakness.

Okay Game Support

Contact the Okay Game team directly for help activating any responsible gaming tool or to request a self-exclusion. Our team responds promptly and confidentially.

NCMH Philippines

The National Center for Mental Health in the Philippines provides mental health support and counselling services. You can reach them via their 24/7 crisis line: 1553.

Gamblers Anonymous PH

Gamblers Anonymous Philippines offers peer support group meetings for individuals in the Philippines dealing with compulsive gambling habits. Meetings are free and confidential.

Trusted Family Support

Talking honestly with a trusted family member or close friend about gaming concerns is often the first and most effective step toward healthier habits and recovery.

Contact Okay Game Responsible Gaming Team

If you need to activate any responsible gaming tool, request self-exclusion or simply want to talk to someone about your gaming habits, reach out to the Okay Game support team. Email us at [email protected] with "Responsible Gaming" in the subject line. All requests are treated with full confidentiality and handled by trained staff.

Responsible Gaming — Common Questions

Quick answers to the questions Filipino players most often ask about responsible gaming on Okay Game.

The minimum age to register and play on Okay Game is 21 years old. This applies to all Filipino players across all product categories including sports betting, online slots and esports. We verify age as part of our KYC process and any account found to be held by a person under 21 will be suspended immediately.

Log in to your Okay Game account, go to Account Settings, and select the Responsible Gaming section. From there you can set a daily, weekly or monthly deposit limit in PHP. The limit takes effect immediately. If you want to increase a limit later, there is a mandatory 7-day waiting period before any increase is applied.

A cool-off period is a short temporary break — 24 hours, 7 days or 30 days — during which your account is suspended for deposits and wagering but can be reversed once the period ends. Self-exclusion is a firmer commitment covering 3 months, 6 months, 1 year or indefinitely. A self-exclusion cannot be reversed before the chosen end date and is intended for players who feel they need a more serious break from online gaming.

Yes. Withdrawals of cleared, eligible funds can still be processed to your GCash, Maya or Philippine bank account during a cool-off period. During a full self-exclusion, please contact the Okay Game support team directly to arrange any eligible withdrawal, as your ability to log in to the platform will be restricted.

If you are concerned about a family member or friend's gaming habits, the most helpful step is to talk to them honestly and without judgment. You can also encourage them to use the self-assessment tools on this page and to contact professional organisations such as Gamblers Anonymous Philippines or the National Center for Mental Health (NCMH) crisis line at 1553. If you believe they have an Okay Game account and are in urgent need of support, you may also contact our support team at [email protected].

Yes, all responsible gaming tools on Okay Game are completely free for every registered Filipino player. There are no fees, charges or penalties for setting deposit limits, enabling session reminders, requesting a cool-off period or activating self-exclusion. These tools exist solely to protect you and support healthier gaming habits.

Play Responsibly on Okay Game

Gaming on Okay Game is meant to be enjoyable and entertaining for Filipino adults aged 21 and above. Use our free responsible gaming tools, stay within your budget, and remember — it is always okay to take a break.

Safe & Secure Platform
21+ Players Only
PHP Deposit Limits Available
Self-Exclusion Always Available